Acceptable Use Policy

Last updated: February 27, 2026

This Acceptable Use Policy ("AUP") governs the use of Krabb's analytics and monitoring platform. By using our Service, you agree to comply with this AUP in addition to our Terms of Service.

Permitted Use

Krabb is designed for monitoring and analyzing OpenClaw AI agents and compatible systems via the OpenTelemetry (OTLP) protocol. Permitted uses include:

  • Monitoring agent performance, costs, and errors
  • Analyzing telemetry data for optimization
  • Setting up alerts for cost thresholds and failures
  • Sharing dashboards with authorized team members
  • Integrating with your existing development workflows

Prohibited Activities

You may not use Krabb to:

  • Send telemetry data containing personal information of end-users without appropriate consent and safeguards
  • Transmit data that is unlawful, harmful, threatening, abusive, or otherwise objectionable
  • Perform automated scraping, data mining, or bulk extraction of data from the Service
  • Overwhelm the Service with excessive API calls or telemetry volume intended to degrade performance
  • Probe, scan, or test the vulnerability of the Service without written authorization
  • Use the Service to develop a competing product or service
  • Share API keys or account credentials with unauthorized parties

Rate Limits & Fair Use

Each subscription plan includes defined usage limits (agents, events/month, data retention). If you consistently exceed your plan's limits, we will notify you and may ask you to upgrade. We reserve the right to throttle or suspend access if usage significantly impacts service quality for other users.

API Key Security

Your API key authenticates telemetry data sent to Krabb. You are responsible for keeping your API key secure. Do not commit API keys to public repositories, share them in public channels, or embed them in client-side code. If you believe your API key has been compromised, rotate it immediately from your account settings.

Enforcement

Violations of this AUP may result in warnings, temporary suspension, or permanent termination of your account depending on the severity and frequency of violations. We will attempt to notify you and provide an opportunity to remedy violations before taking action, except in cases requiring immediate response to protect the Service or other users.

Reporting Violations

If you become aware of any violations of this AUP, please report them to abuse@krabb.io.

Contact

For questions about this policy, contact us at legal@krabb.io.